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Privacy Statement

New Hope is committed to providing safe and effective progenitor stem cell xenotransplants to physicians and their patients worldwide.

New Hope respects your right to privacy, and has developed a Privacy Practice Statement, intended to accomplish the following:

  • What information is gathered about you.
  • How the information is used.
  • How long the information is stored.
  • What security procedures are in place to protect gathered information from loss, misuse, or alteration.

Any questions regarding this Privacy Statement should be directed to Please specify "Privacy Statement" in the subject line of your e-mail.


Privacy is of great concern to all users of the Internet. New Hope is acutely aware of, and sensitive to the privacy concerns its clients and other visitors to the Web site. Whether you are a physician, or physician's patient to our web site, we assure you that we do not collect any personal information unless voluntarily and knowingly provided to us. Please be assured that we do not provide or sell information to vendors.

This Privacy Statement applies to New Hope and bears no responsibility for the information provided by clinics or physicians linked to, or described on our web site. New Hope strives to provide its visitors and clients with the highest level of privacy possible, and therefore requires that any clinics or physicians linked to, or described on, our web site(s) offer no less protection than that offered in this Privacy Statement. In addition, each one of clinics or physicians must meet in their web sites the data protection requirements of their relevant national laws.

New Hope is not responsible for the privacy practices, privacy statements, or content of various other web sites linked to ours.

Privacy Policy Enforcement

If you feel that we are violating this Privacy Statement, please contact us at Please specify "Privacy Statement" in the subject line of your e-mail.

Information Gathered

New Hope does not collect any personal information from a visitor to its site unless that visitor explicitly and intentionally provides it. Under no circumstances does New Hope collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sex life.

New Hope gather no information by simply browsing its web site.

There is only one way in which a visitor may explicitly and intentionally provide New Hope with and consent to our collection of certain personal and medical information:

Your Decision to Place an Order for our manufacturer's individually prepared Live Cell Transplants or other Live Cell Therapies.

If you choose to place an order for manufacturing of our individually prepared stem cell transplants, or other therapeutics of biologic nature, New Hope will consider you a prospective client only after you have provide us with a physician's prescription for the same, or alternatively a medical summary of all your diseases(s) and of your overall medical condition, at which New Hope advise if you are or are not a candidate for stem cell transplantation, or other type of biological therapy. Regardless, you will have a qualified physician familiar with stem cell transplantation carry out the implantation of your stem cell transplants.

In certain clinical situations we may inform you that your medical status positions you in a 'gray zone, because there has not been a sufficient experience with stem cell transplantation as a treatment of your particular illness (es), but it still would be worthwhile for you to try such treatment, as the risk/benefit ratio is clearly in favor of stem cell transplantation.

In your medical summary, New Hope does require patient's name (CODED), date of birth, sex, address, phone number, e-mail address. In case that a client would authorize New Hope in writing to deliver stem cell transplants to his/her physician, then we would require physician's name, address, phone number, and E-mail address.

Statistical Information about Your Visit

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.

We do not use 'cookies'.

How We Use and With Whom We Share Information Gathered

Any information obtained by New Hope is used only as described below.

Use and Sharing of information provided to New Hope

New Hope responds to e-mail questions from only those prospective clients who have submitted their medical summary, and were accepted by New Hope as suitable candidates for stem cell transplantation, or placed in a 'gray zone', as described above. New Hope retains all medical data of the prospective client, and the subsequent E-mail correspondence for one year from the date of the last contact. All files are immediately deleted thereafter.

The information about clients who ordered stem cell transplants from New Hope must be kept indefinitely, according to current US laws; however, New Hope retains this information for 5 years only. New Hope is currently not aware of similar time requirements by laws of any other countries.

Disclosure by Law

New Hope will disclose certain information to local, state, federal, national, or international governments or law enforcement authorities, when required by law to do so.

Surveys and Questionnaires for Medical Research

From time-to-time, we may request information from clients via medical questionnaires and surveys. Participation in these questionnaires and surveys is voluntary and the user therefore has a choice whether or not to disclose this information. Medical questionnaire information will be used for medical research purposes, and surveys for the purpose of monitoring or improving the use of and satisfaction with this Web site, and improving our customer service, and for additional biological medical therapeutics offerings.

Ability to Opt-Out of Further Notifications

From time-to-time, we will notify our clients of new biological therapeutics, announcements, upgrades, and updates. If you would like to opt-out of being notified, please contact us at

Security Procedures

New Hope considers the protection of all personally identifiable information critical to its corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information New Hope receives from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information as remote as it may be.

Changes to Privacy Practice Statement

New Hope will prominently post any changes made to this Privacy Statement on its home page.

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